Contact

Questions about an order, an ingredient, or something you wish we stocked? We read everything.

Email us

[SUPPORT EMAIL] — we aim to reply within [X working hours] on weekdays.

If it's about an existing order, include your order number and we'll be much faster.

Common questions we can answer instantly

• Where's my parcel? Check the tracking link in your dispatch email first, then see Shipping.
• Can I return this? See Returns — short answer: unopened, within 14 days.
• Does this contain gelatin / nuts / milk? See Allergens, or email us and we'll read the packet for you.
• Do you stock [Swedish thing]? Ask. This is genuinely how most of the catalogue got picked.

Wholesale & bulk

Office fika, events, or reselling? Email us with rough volumes and we'll come back with pricing.